We are seeking for an experienced Team Lead with a robust background in acquiring and issuing solutions (online and PoS - card present and unattended) to join our dynamic team. The ideal candidate will have a proven track record in driving and executing the product strategy. This role is pivotal in shaping the profile of our acquiring and issuing solutions. This is a full-time hybrid role with flexibility for remote work.

Key Responsibilities

• Develop and lead the Acquiring function and present implementations from scratch;
• Responsible for the onboarding and off boarding of new merchants closely following the Compliance policies;
• Setup a disputes resolution process and team;
• Knowledge in the Issuing area would be considered as an advantage;
• Gather and prioritize product, CMO and customer requirements through active stakeholder engagement;
• Collaborate with UX/UI designers to develop user-friendly interfaces that enhance the customer experience;
• Work closely with engineering, design, marketing and sales teams to guide product development from concept through launch, ensuring alignment and clarity across functions;
• Conduct in-depth market research and competitive analysis to identify trends and opportunities, ensuring our products remain industry-leading;
• Develop business cases to support new product initiatives and enhancements;
• Monitor product performance and gather user feedback to inform future iterations and improvements.

Requirements

• Bachelor’s degree in Business, Finance, or a related field; a Master’s degree is a plus;
• 5+ years of experience in product management, specifically within acquiring solutions or the payments industry;
• Strong understanding of payment processing systems, merchant services, and the acquiring ecosystem;
• Strong technical profile who understands the data exchange and flow in the cards payments business;
• Demonstrated success in launching and managing complex products throughout their lifecycle;
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels effectively;
• Proven ability to translate complex concepts into actionable strategies;
• Analytical mindset with strong problem-solving skills.

We offer

• Competitive salary with performance-based bonuses;
• Flexible hybrid work model with a cozy office in Sofia, Bulgaria;
• Additional social benefits (top notch health insurance, and fully funded MultiSport card);
• Opportunity to join a high end payment Institution business;
• Mentorship program and personalized career development plan;
• Additional trainings and certification;
• Regular networking events and team-building activities;
• A dynamic and diverse team of dedicated professionals, committed to creating cutting-edge products;
• Supportive and welcoming company culture.

If you’re a “big picture” thinker with a strategic mindset who would like to work for a fast-growing FinTech company and grow with it, then this may be the perfect opportunity for you!