Fraud prevention and AML specialist

The fraud prevention and AML specialist plays a crucial role in safeguarding PayMan Group against fraudulent and money laundering activities and maintaining the security and integrity of the organization. The role combines the expertise of fraud detection and prevention with AML regulation knowledge. 

Responsibilities

We are looking for a professional with deep AML Compliance and  fraud prevention experience and knowledge, as we would like to offer a long term engagement and career path.

This person will have to:

• Review and analyze customers & transactions to identify fraudulent and money laundering activities such as: account takeovers, friendly fraud, card fraud, smurfing, suspicious transactional behavior, layering, identity theft and similar acts/risks;
• Detailed reviews of potential and already existing customers and their transaction behavior;
• Identification and investigation of fraud & money laundering patterns and complex business models;
• Conduct thorough investigations and collaborate with relevant teams to resolve issues;
• Investigate chargebacks / fraud claims and provide analysis on current financial crime trends; 
• Identification and verification of our potential clients, merchants and partners. Checks against sanction, PEP and other blacklists; 
• Conduct initial and periodic due diligence checks on customers;
• Being familiar with latest AML and Risk regulation frameworks; 
• Taking part in developing and implementing policies and procedures to prevent financial crime activities;
• Recommend improvements in the anti-fraud and anti-money laundering  processes and procedures;
• Maintaining accurate documentation of fraud and AML investigations and prevention efforts;
• Review reports of suspicious behavior and take necessary actions;
• Generate suspicious activity reports and risk management reports for Regulators and Management;
• Collaborating with other departments, such as Operations, IT, Accounting to prevent financial crimes;
• Develop healthy partnerships with internal and external stakeholders to enhance processes and minimize the company's risk; 
• Contact customers via phone and/or email to validate the transactions activities and customer information;
• Resolve customer issues within the scope of existing service level agreements.

Requirements

• Bachelor's Degree in the field of Finance or similar or at least 2 years of professional experience in a fraud prevention or a Compliance role;
• Experience and knowledge about the payments industry; including experience in payments;
• Good understanding of AML and Risk legal frameworks and policies;
• Excellent ability to find fraud and money laundering patterns; trends, and possess critical thinking skills;
• Good communication skills in both verbal and written English;
• Ability to learn new technology tools quickly;
• Good analytical, planning and problem-solving skills;
• Comfortable working independently, with a proactive mindset.

We offer

• Competitive salary with performance-based bonuses;
• Flexible hybrid work model with a cozy office in Sofia, Bulgaria;
• Additional social benefits (additional health insurance, and fully funded MultiSport card);
• Opportunity to join a new Payment Institution business;
• Mentorship program and personalized career development plan;
• Additional trainings and certification;
• Regular networking events and team-building activities;
• A dynamic and diverse team of dedicated professionals, committed to creating cutting-edge products;
• Supportive and welcoming company culture.

If you’re a “big picture” thinker with a strategic mindset who would like to define the future of payment services and wants to work for a fast-growing FinTech company and grow with it, then this may be the perfect opportunity for you!