People & Culture Manager

We are seeking a dynamic People & Culture Manager to join our growing team at Payman. Reporting directly to the CEO, this newly created role is pivotal in shaping our employee experience across the entire employee lifecycle. 

As the People & Culture Manager, you will be responsible for developing and implementing HR policies and procedures, managing recruitment and onboarding, overseeing performance reviews and training programs, and addressing employee relations. You will play a key role in unifying the teams, promoting our culture, and leading initiatives to create an outstanding workplace for our team. This role will continue to evolve, adapting to the needs of our organization and its stakeholders.

Role Responsibilities 

• Champion and promote a positive, inclusive, and engaging workplace culture;
• Lead initiatives that enhance employee satisfaction and overall experience throughout their journey at the company;
• Develop, implement, and continuously improve HR policies, procedures, and best practices to align with business goals;
• Manage the recruitment process, including job postings, candidate screenings, interviews, and offers;
• Design and execute an engaging onboarding experience that sets new employees up for success;
• Oversee the performance review process, providing guidance and support to managers and employees;
• Develop performance management systems that include feedback, goal setting, and professional development;
• Identify training needs and develop programs to support employee growth and skill development;
• Facilitate workshops, training sessions, and other learning opportunities to enhance employee capabilities;
• Plan, organize, and execute team-building events that foster collaboration, communication, and a positive team spirit;
• Develop creative and engaging activities that align with company culture and values.
• Stay current with industry trends, continuously seeking opportunities to improve HR processes and programs;
• Adapt the People & Culture function to meet the evolving needs of the organization and its employees.

Requirements

• A degree in Human Resources, Business Administration, Psychology, or a related field;
• Proven experience (3+ years) in a People & Culture, HR Management, or similar role;
• Demonstrated success in leading HR initiatives that enhance culture and employee experience;
• Experience in developing and implementing HR policies, performance management systems, and employee engagement strategies;
• Strong background in managing the full recruitment lifecycle, from sourcing to onboarding;
• Excellent interpersonal skills with the ability to build relationships and communicate effectively across the organization;
• Ability to adapt quickly to changing business needs and thrive in a dynamic, evolving environment;
• A passion for fostering a positive workplace culture and enhancing the employee experience;
• Experience in designing and delivering training programs and development initiatives to build a high-performing team;
• Ability to identify skills gaps and create tailored learning opportunities.

We offer

• Competitive salary with performance-based bonuses;
• Flexible hybrid work model with a cozy office in Sofia, Bulgaria;
• Additional social benefits (additional health insurance, and fully funded MultiSport card);
• Opportunity to join a new Payment Institution business;
• Mentorship program and personalized career development plan;
• Additional trainings and certification;
• Regular networking events and team-building activities;
• A dynamic and diverse team of dedicated professionals, committed to creating cutting-edge products;
• Supportive and welcoming company culture.

If you’re a “big picture” thinker with a strategic mindset who would like to work for a fast-growing FinTech company and grow with it, then this may be the perfect opportunity for you!